Honey and Me Santas Call Toll Free
877-837-8838
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Please Read Our Terms & Policies
Orders
  • Opening Orders and Reorders are $150.00 minimum, per seasonal ship date.
  • Orders received under the minimum will be charged $5.00, per ship date.
  • Back Orders over $50 will automatically be shipped when available, unless customer requests No Back Orders.
  • Online Accounts Must Have A Valid Working Email Address, Current Phone Number and Tax ID Number Listed On Your Account Form.
  • All Order must be in the Minimum Quantities or Multiples shown. Orders received that do not meet the minimums will automatically be adjusted to the next multiple of the minimum. The online store will not allow incorrect minimums when adding items to your cart.
  • Fabrics and Colors May Vary Slightly.
Pricing
  • Prices Are Subject to Change Without Notice.
Payment Terms
  • We Accept VISA, MASTERCARD and DISCOVER.
  • Orders Will Not be processed without payment information accompanying order.
  • We Do Not offer COD or Proforma payments.
Shipping
  • Orders Will Ship FOB Seymour, Indiana .
  • Order Ship UPS Ground, International orders ship USPS or UPS (which ever is the least expensive or by customer request)
  • Customers are responsible for all shipping charges, international duties and customs charges.
  • Customers using their own shipping accounts are subject too packing fees of $3.00 per box and $35.00 per pallet (Plus $3.00 per box).
  • Upon UPS Delivery Confirmation, It Is The Customers Responsibility To File Any Claims For Loss Or Damage With UPS.
Claims
  • All Sales Are Final.
  • Any claims must be reported to Honey and Me within 7 days of receipt of order.
  • No returns are accepted without prior authorization of Honey and Me and may be subject to a 20% restocking fee.
  • All returned merchandise must be in the original packaging.
  • Any refused orders will be subject to a 20% restocking fee plus shipping/handling.
  • All Credits will be applied to your next order on your Honey and Me account.
Order Processing Policy
  • When your order is ready to be processed, we will put a hold on your credit card. The hold is for the amount of the products and an estimated 20% for shipping.
  • If for some reason your credit card is not approved for the amount of the hold, your order will automatically be moved to our next shipping batch. *We will try to give you a courtesy call, but during peak shipping times this process will take longer.
  • Once the credit card is approved, your order will be picked, packed and shipped. (each box has a packing slip, full cases will not have a packing slip.
  • While your order is on its way to you, the final invoice will be created and your credit card will be charged the actual amount for products and shipping fees. Final invoices will be mailed by USPS.
  • Customers who provide their email addresses will receive a notification with a tracking number from UPS when your order has shipped. *USPS does not provide this service..
  • Shipping batches are scheduled to be sent to our warehouse on Tuesday and Friday evenings. Orders will then ship within 2 days after being sent to the warehouse.
  • Please allow 5-7 days for in-stock orders to be processed.
  • We offer a "RUSH" service for $8.00 per order. Orders requesting this service will be shipped by the end of the next business day. Rush service is provided by Honey and Me and accelerates our shipping procedures. Standard carrier delivery times will apply.